Outrageous Malfunction

but some people want it to be:

Rosen said the Red Cross should have someone at the national level to ensure that
people with disabilities are adequately cared for during a disaster. Local chapters
often overlook the issue until it’s too late, he said. — Jeff
Rosen

The Red Cross has no mandate to do any such thing; it is a loosely coupled federation
of volunteers. If Rosen is so worried about the issue, he could put his volunteers
into the Red Cross org to see that adequate care is provided for the disabled.