Hard reset HTC Universal
16 August 2006- press and hold the backlight (lightbulb) button and use the stylus to press the reset button.
- Hold the backlight until you get a menu with three options.
- Use the dpad up button to move from item to item, use the down button to select yes or no.
- Set Clean Registry and Format Storage to YES and press the middle dpad button to reboot.
This also works for the QTEK 9100
