Hard Reset HTC Touch Dual
This is completely non-obvious.
- remove the battery cover.
- observe that by the USB port, there is a small indentation. This is the reset switch access.
- Keep the slider closed.
- power the phone on.
- press the “talk” and “end” buttons; while holding them down, use the stylus to probe into the reset switch hole at a 45 degree angle to the major axis of the phone.
- when you get to the “press enter to reset the phone” page, press the center dpad.
What isn’t obvious? the angle at which you frob the reset switch and that the center dpad is not the enter key when the slider is open.

[...] Hard Reset HTC Touch Dual « Outrageous Malfunction remove the battery cover. observe that by the USB port, there is a small indentation. This is the reset switch access. Keep the slider closed. power the phone on. press the “talk” and “end” buttons; while holding them down, use the stylus to probe into the reset switch hole at a 45 degree angle to the major axis of the phone. when you get to the “press enter to reset the phone” page, press the center dpad. No Comments, Comment or Ping [...]
Hard Reset HTC Touch Dual « Outrageous Malfunction
29 January 2008 at 1:04
Thanks for the info !
I had to hard-reset : frozen machine after using SPB Pocket+, unable to boot correctly !! E viva Sprite Backup :p
brunitou
10 April 2008 at 8:54
[...] popular non-Raymond Chen posts are all of the “how to hard reset a device” variety. How to hard reset a Touch Dual is worth from 50-60 hits a day. How to hard reset an HTC Touch is worth 30-40 hits a day. Zune 2 [...]
Stats; proposal for new unit for link love: the Raymond « Outrageous Malfunction
23 May 2008 at 0:19
Cheers for posting this, a colleague of mine suggested applying a piece of software to speed up the phone which made a right mess of it, not his fault..spent ages with soft resets which were useless..thanks again!
Eoin
Eoin
4 June 2008 at 12:29
My pleasure.
Ry Jones
4 June 2008 at 12:41
OK..I found how:
voldown, central key and reset botom at the same time, then text appear, choose number 1 for restore manufacturer default pressing volup or 2 for restore munufacturer default and format moviMand pressing voldown and wait a few seconds.
motome
29 August 2008 at 7:12
Did the hard reset now it says Restore completed
Press send to restart? please help
Shan
16 January 2009 at 9:51
Press and hold the Green call/send button for 2 seconds. This will reset it.
Brian
22 January 2009 at 3:45
i pressed that green buton for 2 seconds and the phone didnt reseted…the screen goes to KINKI200 ….what should i do??
miguel
19 February 2009 at 12:08
Hi thanks for the information. U guys are great!
Graham
26 March 2009 at 5:53
Thanks guys! U were a great help.
Graham
26 March 2009 at 6:35