Vista CPU upgrade mystery
22 July 2008My CPU died; I had to peel off $80 for a replacement. After I installed the replacement, I started getting these errors:
Product: Windows Media Player Network Sharing Service
Problem: Stopped working
Date: 7/22/2008 7:02 PM
Status: Not ReportedProblem signature
Problem Event Name: APPCRASH
Application Name: wmpnetwk.exe
Application Version: 11.0.6001.7000
Application Timestamp: 47919370
Fault Module Name: Indiv01.key
Fault Module Version: 11.0.6000.6324
Fault Module Timestamp: 47e31c1d
Exception Code: c0000005
Exception Offset: 00107422
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 375c
Additional Information 2: b609c209d0d5efeb3cfcb425b7f84343
Additional Information 3: 375c
Additional Information 4: b609c209d0d5efeb3cfcb425b7f84343
Product: Windows Media Center Receiver Service
Problem: Stopped working
Date: 7/22/2008 7:02 PM
Status: Not ReportedProblem signature
Problem Event Name: APPCRASH
Application Name: ehRecvr.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47919381
Fault Module Name: Indiv01.key
Fault Module Version: 11.0.6000.6324
Fault Module Timestamp: 47e31c1d
Exception Code: c0000005
Exception Offset: 0010275e
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Product: Digital Cable device registration application.
Problem: Stopped working
Date: 7/22/2008 7:02 PM
Status: Report SentProblem signature
Problem Event Name: APPCRASH
Application Name: ehPrivJob.exe
Application Version: 6.0.6001.18000
Application Timestamp: 479192da
Fault Module Name: Indiv01.key
Fault Module Version: 11.0.6000.6324
Fault Module Timestamp: 47e31c1d
Exception Code: c0000005
Exception Offset: 00111e04
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: d947
Additional Information 2: 9e34b879961a9cb241047333b26275f7
Additional Information 3: 59fd
Additional Information 4: ea834e34771542fd8e86caf9cf1343ceExtra information about the problem
Bucket ID: 855048358
I found the solution after a lot of searching. In a nutshell, a new CPU requires a new DRM store. To effect this, start an elevated cmd prompt and:
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.C:\Windows\system32>cd \ProgramData\Microsoft\Windows\DRMC:\ProgramData\Microsoft\Windows\DRM>rd /s/q .
The process cannot access the file because it is being used by another process.C:\ProgramData\Microsoft\Windows\DRM>
Warning: if you needed any of that data, it is gone. Hopefully the Vista AppCompat team can look into publishing a better solution more widely.





